Questions dentists ask before joining.

ChairShare is an invitation-only program designed to help independent dental practices compete at scale while remaining independently owned. For qualified practices, ChairShare guarantees $125,000 in annual EBITDA, helps create additional patient opportunities by putting existing capacity to work more effectively, and strengthens the overall economics and long-term value of the practice, without requiring the dentist to sell or give up clinical control.

Dental practices already have substantial infrastructure - chairs, equipment, teams, facilities and clinical hours - that is not always fully utilized. ChairShare is designed to coordinate more patient opportunity into participating independent practices rather than requiring ownership consolidation.

We are a Dental Services Organization but without ownership in your practice. We are geared to help independent practices stay independent.

No. The ChairShare model is based on coordinating patients, capacity and benefits, not purchasing your practice.

No. Participating practices remain independently owned.

ChairShare is not designed to own or operate your practice. We are built to increase your revenue, reduce your costs and elevate your overall growth.

Traditional DSOs acquire dental practices. ChairShare's stated model is to create scale by coordinating patients and unused capacity while practices remain independently owned. We do our best to improve the quality of dentistry and the strength of independent dental practices.

Payers have patients. Dentists have capacity. ChairShare brings them together. ChairShare connects large pools of patients from insurance companies and other payers and connects them with independent dental practices that have available capacity. Patients gain better access to care. Dentists gain additional patient opportunities and stronger practice economics. Payers gain access to a broader network of independent providers.

There are no costs to join; we pay you to access your office.

We want the very best dentists in the program. ChairShare is being built as a selective group of independent dentists invited by organizations, independent representatives and your colleagues, the people that know you and your practice best. Acceptance is not automatic, and applicable program and credentialing requirements must be satisfied.

ChairShare's stated model is that independent practices keep their ownership. ChairShare is not acquiring the dental practices.

ChairShare is not designed to require practices to surrender their independent identity. Any specific co-branding requirements would be governed by the applicable program materials.

Clinical decisions remain the responsibility of appropriately licensed clinicians, not ChairShare.

ChairShare should not be understood as directing clinical treatment. Treatment decisions remain a matter of professional clinical judgment.

No, ChairShare is not designed to manage the day-to-day employment decisions of an independently owned practice.

Unless a particular benefit or service has specific requirements, ChairShare participation should not be assumed to replace all existing vendor relationships.

Yes, the agreement can be transferred to the new owner if the new owner meets the accreditation process. ChairShare will certainly add to the value of your practice.

Potentially, but existing contracts, network obligations, exclusivity provisions and ownership structures by your employers need to be reviewed for compatibility. PE-backed DSOs are not admitted into the program. Doctor-owned DSOs can be admitted.

Current ChairShare materials describe a $125,000 annual economic commitment per qualifying participating office for five years - $625,000 over five years - beginning in 2027. The definitive agreement controls the exact structure, conditions and payment terms.

The program has been presented on a per-qualifying-office basis, not per individual dentist.

The current program structure contemplates $125,000 annually for five years for a qualifying office, subject to the definitive agreement and continuing eligibility. Example: 10 offices = $1,250,000 per year, or $6,250,000 over five years.

Current ChairShare materials contemplate the five-year program beginning in 2027. The definitive agreement should specify the exact commencement date for each office.

Yes, the five-year amount is guaranteed for qualifying participating offices. Any guarantee is subject to the terms, conditions and continuing eligibility requirements in the definitive agreement.

The definitive agreement will identify all continuing requirements, including any participation, credentialing, capacity, compliance or other obligations.

Potentially. If the definitive agreement includes continuing eligibility requirements, failure to satisfy them could affect participation or payment. The signed agreement controls. If you lose your license or credentialing you could lose your annual payment.

The contractual economic commitment and projected incremental performance are separate issues. The definitive agreement will state exactly what is guaranteed and what conditions apply regardless of patient volume.

Approximately $10 billion in added dental revenue. An initial expansion contract is already in place, representing revenue above participating offices' existing business. ChairShare organizes the added demand and funds staffing and patient expansion needed to turn that opportunity into quality, productive dental care.

No economics beyond the contractual term should be assumed. If ChairShare continues, your agreement could be renewed if you meet the eligibility and credentialing requirements.

No. That figure should be treated as a potential incremental economic opportunity, not a guaranteed result.

Potentially from additional patient volume, increased production, health screenings and more efficient use of existing practice capacity. Actual results depend on each practice's circumstances.

Potentially, but no result should be promised unless it is expressly guaranteed in a signed agreement.

Factors may include patient volume, available capacity, procedures performed, reimbursement, staffing, hours, operating costs and overall practice efficiency.

No. Projections, examples and modeled outcomes illustrate potential economics. Only obligations expressly stated in the signed agreement should be treated as contractual guarantees.

Participating dentists will be required to satisfy applicable network credentialing or accreditation requirements.

No. ChairShare and MetLife are separate organizations.

No. ChairShare is not an insurance company or dental network.

No. MetLife or a third party hired by MetLife determines its provider credentialing/accreditation decisions.

No. Applicable MetLife credentialing or accreditation requirements must still be satisfied.

If MetLife accreditation is a condition of participation, failure to receive the required approval may prevent an office or clinician from qualifying. The definitive agreement controls.

Existing network participation may simplify some steps, but ChairShare eligibility and any program-specific requirements still need to be confirmed.

You should review the applicable network participation, reimbursement and credentialing requirements before deciding whether ChairShare is appropriate for your practice.

The ChairShare agreement identifies the party responsible for each financial commitment.

Reimbursement is a critical practice-specific question. Doctors should review the applicable payer fee schedule and network terms before enrolling in the access-point agreement.

That depends on your current contracts and the new network terms. Practices should review any potential conflicts, most-favored-nation provisions, exclusivity terms or other contractual effects with their advisors.

ChairShare is designed to coordinate patient opportunity through participating programs, payer relationships and network activity. The exact sources and rollout should be confirmed in current program materials.

Actual volume can vary by market, eligibility, implementation and capacity. Any minimum patient commitment should be relied upon only if it appears in the definitive agreement.

A financial commitment should not automatically be interpreted as a patient-volume guarantee. Any patient-volume guarantee must be expressly stated in the signed agreement.

Yes, patient choice and applicable plan or network rules continue to apply.

Practices should evaluate scheduling, staffing, clinician availability and operatory capacity as volume develops. ChairShare's model is based on productive use of available capacity, not overwhelming a practice.

Unused capacity can include available chairs, operatories, equipment, clinical hours, staff capacity and portions of the schedule that could support additional production.

A busy practice can still have unused capacity at certain times, in particular operatories or through additional clinicians. Each practice should evaluate whether incremental volume can be added profitably.

The ability to accommodate incremental production matters, but capacity can be created in different ways. Specific requirements should be confirmed with ChairShare.

Not necessarily. The best capacity strategy depends on the individual practice and program requirements.

Not necessarily. The objective is to make existing infrastructure more productive, which may involve scheduling changes or additional clinicians rather than simply requiring the owner to work more hours.

Not necessarily. Other appropriately licensed and credentialed clinicians may be able to provide care, subject to program and payer requirements.

Not automatically. That depends on current clinician capacity and expected patient demand.

Potentially, provided the associate satisfies all applicable licensing, credentialing, network and program requirements.

That is consistent with the capacity-utilization concept, but actual patient flow and economics will vary by practice.

Greater practice productivity may create additional opportunity for the team, and ChairShare is also incorporating programs such as CHAMP that are intended to provide employee-related benefits.

Some programs may require onboarding, workflow training or clinical protocols. Requirements should be provided before implementation.

Each location should be evaluated separately for program eligibility, capacity and applicable credentialing requirements.

The program has been presented on a per-qualifying-office basis. Multi-office owners should obtain written confirmation in the definitive agreements for each participating location.

Yes, current ChairShare enrollment materials contemplate office-level participation. Multi-office groups should sign up each office individually on the application form provided to you by your representative.

Participation may be location-specific. The definitive agreement should identify exactly which legal entities and locations are included.

Potentially, subject to capacity, eligibility, credentialing and the then-current program terms.

Separate agreements. Groups should seek a structure that clearly identifies participating entities, locations, payment rights and obligations.

CHAMP, the Champion Health Plan, is being introduced as an employee-benefit component within the broader ChairShare offering.

The goal is to create potential value for practice employees and employers in addition to the patient-volume and practice-economics components of ChairShare.

CHAMP materials describe potential payroll-related savings. Actual results depend on the employer's facts, employee participation, plan design and applicable tax and benefits rules.

CHAMP materials contemplate potential employee benefit and net-pay improvements in qualifying circumstances. Results should be confirmed through an individualized analysis rather than promised universally.

ChairShare materials have presented CHAMP as a zero-cost benefit to participating practices. The CHAMP plan documents should be reviewed for exact terms, eligibility and implementation requirements.

The program has three elements, and yes, all are required to participate.

The current partnership strategy contemplates continuing to introduce CHAMP to eligible practices even after ChairShare reaches capacity and to practices that do not participate in ChairShare, subject to CHAMP eligibility and terms.

Oral Health First is a cancer-screening initiative being introduced within the broader ChairShare program.

Current ChairShare presentation materials describe a 60-second hygienist swab. Clinical protocols, indications, laboratory processes and follow-up requirements should be confirmed in the current Oral Health First materials.

$0 cost to the practice or patient, and there is no insurance billing.

No, clinicians from a telemedicine company will be responsible for appropriate patient selection, informed consent, clinical protocols and follow-up.

The program has three elements, and yes, all are required to participate.

Yes. The practice receives a net $15 per test, and based on patient volume, there is additional EBITDA. Those figures are projections, not guaranteed outcomes, unless a signed agreement expressly states otherwise.

The program has three elements, and yes, all are required to participate.

Yes. Current program planning contemplates adding additional zero-cost programs or benefits to the overall ChairShare offering over time.

They are intended to be introduced as zero-cost benefits where described that way, but each new program should be reviewed on its own terms before enrollment.

Not necessarily. Eligibility, consent, onboarding and participation requirements may differ by program.

Possibly. Programs involving benefits, clinical services, data, reimbursement or third parties may require separate documentation.

Current materials describe a five-year economic structure. The definitive agreement should specify the actual term, commencement date, renewal provisions and termination rights.

Yes, the agreements will clearly state termination rights, notice periods, cure rights and the financial consequences of early termination.

Accepting $125,000 per year The agreement will clearly identify participation requirements, capacity commitments, payer/network obligations, reporting, program participation, payment terms and any restrictions.

The definitive agreement should provide clear remedies, cure periods and enforcement rights. This is an appropriate issue for legal review before signing.

The agreement should address assignment, change of control, successor obligations and whether the economic commitment follows the location, owner or legal entity.

Enrollment and ongoing participation may require practice, provider, credentialing, capacity and performance information. The agreement should define what is collected, why it is needed and how it is protected.

We know it sounds too good to be true, but there is no catch. Come to the Zoom call and ask us any question that’s not in this FAQ.

Like any business, ChairShare cannot guarantee that it will operate forever. One important distinction, however, is that you are not paying ChairShare an upfront membership fee or making a financial investment to participate in the program. Any guarantees and any security, funding arrangements, reserves, letters of credit, successor provisions, or other protections applicable to the program are governed by the final agreements. Those documents, not a sales representative, define exactly what happens and what protections apply under those circumstances.

Improved economics and more patients in the network.

ChairShare is being presented as invitation-only with limited office capacity. Early participation may matter when capacity fills.

Current program planning describes a maximum capacity of 35,000 participating offices. The stated strategy is to concentrate opportunity rather than dilute it across unlimited locations.

Current partnership planning contemplates closing or limiting additional ChairShare participation while continuing to promote other applicable benefits such as CHAMP Plan and future zero-cost programs.

Any territory, density limit, market protection or exclusivity must be expressly stated in the definitive agreement. Do not assume geographic exclusivity unless it is written.

Potentially. It is based on market density.

Practices should model the full economics - reimbursement, incremental volume, staffing, variable costs and capacity - before deciding whether participation is financially attractive.

The definitive agreement should specify which terms are fixed, which may change, what notice is required and whether a material change gives the practice a termination right.

Projected incremental EBITDA is not the same as a contractual guarantee. Practices should evaluate downside scenarios and rely on guaranteed obligations only where they are clearly documented.

Initially, we only ask you to sign the letter of commitment, which is a non-binding document. Once the definitive agreement is available, you would review it before committing your practice to the program. You would also review the terms for CHAMP Plan and Oral Health First, or other programs we may have available.